At www.amgenbiosimilars.ca (the “Website”), we are committed to respecting your privacy.
Collection and Use of Personal Information
Site Registration: You do not have to register to visit our Website. However, some of the features and services offered through our Website may require you to register and provide your name, address, phone number, email address, and a password that you select. This registration information is used to provide and otherwise administer the service you requested.
Should you choose to register with our Website, you may be given the option of receiving email with information that we think you might find useful, including promotions, announcements of new services and products, and newsletters on particular health topics. If you decide, at any later time, that you no longer wish to receive these emails you may unsubscribe from our email list by following the instructions set out in each email communication.
Interactive Services: Our Website may offer various interactive services, such as care management tools, and features that enable consumers or healthcare professionals to submit customized email requests for information about diseases and therapies.
Our interactive services may require you to provide personal information in order to request information from us. We will collect your contact information as well as whatever personal information that you choose to include in your request. In addition, from time to time, we may offer you the opportunity to participate in one of our optional surveys or questionnaires.
We may use the information that you provide, including personal health information, to respond to you and otherwise administer the interactive service you request, to help us better understand how our products are used, or to help us improve the marketing of our products. We may also use the personal information that you provide to create customized offers, information, and services tailored to your interests and preferences.
The information you provide in interactive services may be linked with the personal information that you provided elsewhere on our Website. We may also combine personal information from users to create a summary of aggregate, non-identifiable data that we use for our business purposes, including research to improve our products and analyses that may help us better market our products.
Our Website may have a “Refer-a-Friend” and other similar features that permit you to send email to others. This feature requires you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient.
Product Reports: If you use the Website to report a product experience, we may use the information you submit in our reports to Health Canada and other Canadian or international regulatory authorities, and as otherwise required of us by law. We may ask you for specific facts, including patient initials, age, and gender, and the prescribing physician. US federal regulations require us to collect personal information in order to file reports with the US Food and Drug Administration (FDA) regarding the safety of our products, and we are required to report adverse drug events to Health Canada’s Health Products and Food Branch. We also may use the information you submit to contact the prescribing physician to follow up regarding an unexpected event involving the use of our product.
Additional Website Information
Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system, and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the visitor experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits.
Tracer Tags & Web Beacons: We may use a technology called "tracer tags" or “Web beacons,” which are tiny graphic files embedded in a Website or email that send information from your browser back to the beacon’s originating server. This technology allows us to understand which pages you visit on our Website and the sites you visit before and after ours. They may also let us know if you have opened an email that we sent. These tracer tags are used to help us optimize and tailor our Website and email content.
Disclosure of Personal Information
We will not disclose, trade, rent, sell or otherwise transfer your personal information without your consent, except as otherwise set out herein.
Service Providers and Affiliates: We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use third-party service providers to host our Website, administer certain of its services and features, respond to user enquiries, conduct user research, and manage and analyze website data. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Your personal information may be maintained and processed by our affiliates or third-party service providers in the US or other jurisdictions, WHERE IT MAY BE SUBJECT TO THE LAWS OF THAT JURISDICTION, INCLUDING LAWS REGARDING THE DISCLOSURE OF PERSONAL INFORMATION TO GOVERNMENT AUTHORITIES. In addition, if you are visiting our Website from a country other than Canada, your communication with us through the Website or any services offered on the Website will necessarily result in the transfer of information across international boundaries. By using this Website or any of our services, you consent to the collection, storage, and processing of your information in Canada and in any country to which we may transfer your information in the course of our business operations.
Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Amgen, or as part of a reorganization, stock or other sale, or other change in control.
Legal: We and our Canadian, US, and other affiliates or service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US, or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, as part of the administration of our loss prevention program, or as otherwise required or permitted by law.
Co-Branded Sites and Third-Party Links: Our Website may contain links to other sites that we do not own or operate. We may also partner with other companies to provide you with content or services on a joint or "co-branded" basis. At a co-branded site you will see our logo and the logo of the co-branded partner displayed on your screen. Except as provided herein, we will not provide any of your personal information to these third parties without your consent.
Children’s Privacy: We do not seek nor will we knowingly collect personal information from anyone under the age of 13. Our website content and services are intended for users over the age of 13. If we learn that an under-13 user has volunteered personal information on our site, or that a provider has volunteered information about a patient who is identified as younger than 13, we will take measures to delete such information from our systems.
Access to Your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.
You may request to access, update, and correct inaccuracies in your personal information that we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of any individual seeking access to their personal information records.
Security of Personal Information
We have implemented measures designed to protect personal information in our custody and control. We maintain reasonable technical, administrative, and physical safeguards, including encryption and firewalls, in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or otherwise can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.
Your online access to certain of your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or emails).
We have personal information retention processes designed to retain your personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Contacting our Privacy Officer
Please contact Amgen’s Privacy Officer if:
you wish to access, update, and/or correct inaccuracies in your personal information, or
you otherwise have a question or complaint about the manner in which we treat your personal information.
The contact information for Amgen’s Chief Privacy Officer is as follows:
Amgen Canada Inc.
Attention: Chief Privacy Officer
6775 Financial Drive
Telephone: (905) 285-3131
Pour la version française de l'avis
sur la protection des renseignements
Amgen may at any time revise or modify this Agreement or impose new conditions for use of this Website. Such changes, revisions or modifications shall be effective immediately upon notice to you, which may be given by any means including, without limitation, posting on the Website or by e-mail. Any use of the Website by you after such notice shall be deemed to constitute acceptance of such changes, revisions or modifications. Amgen may modify its services at any time.
THIS WEBSITE DOES NOT PROVIDE MEDICAL OR PROFESSIONAL SERVICES ADVICE.
The content on this Website is intended to be a general information resource in regard to the subject matter covered, and is provided solely on an "AS IS" and "AS AVAILABLE" basis. You are encouraged to confirm the information contained herein with other sources, and to review the information carefully with your professional healthcare provider. Amgen is not engaged in rendering medical or similar professional services or advice via this Website, and the information provided is not intended to replace medical advice offered by a physician. If you desire or need such services or advice, you should consult a professional healthcare provider. You should not construe Amgen's publication of this content as an endorsement by Amgen of the views expressed herein, or any warranty or guarantee of any strategy, recommendation, treatment, action, or application of medication or preparation made by the author of the content.
Scope of Use
Amgen invites you to view, use and download a single copy of this Website for your informational, non-commercial use. Except as otherwise provided on this page, no part of any content or software on this Website may be copied, downloaded or stored in a retrieval system for any other purpose, nor may it be redistributed for any purpose, without the express written permission of Amgen. You understand that Amgen may discontinue, change, or restrict your use of this Website for any reason without notice.
By using this Website, you represent that you are at least eighteen (18) years old and a resident of Canada.
ALL CONTENT ON THIS WEBSITE IS PROVIDED TO YOU ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. AMGEN MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THIS WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEBSITE AND THE CONTENT AVAILABLE ON THE WEBSITE IS AT YOUR SOLE RISK. AMGEN MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU OBTAIN FROM THE WEBSITE IS FREE OF VIRUSES.
The above exclusions may not apply in jurisdictions that do not allow the exclusion of certain implied warranties.
Limitation of Liability
YOUR USE OF THE WEBSITE OR ANY CONTENT ON THE WEBSITE IS AT YOUR OWN RISK. AMGEN SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE, EVEN IF AMGEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO RELIANCE BY ANY PARTY ON ANY CONTENT OBTAINED THROUGH THE USE OF THE WEBSITE, OR THAT ARISES IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE WEBSITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, WAR, TERRORISM, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO THE WEBSITE, OR RELATED INFORMATION OR PROGRAMS.
Certain areas of this Website enable you to submit e-mails, or otherwise provide feedback or information to Amgen.
You agree that by submitting content:
that, if you are a healthcare professional, you will not submit any information that would directly identify a patient or any information for which you do not have all necessary consents or authorizations to disclose; you will only submit content that complies with applicable law, and will not submit content that is abusive, defamatory, obscene, infringing, threatening, repetitive, or otherwise inappropriate, or that contains any viruses or other software that may adversely affect the operation of another's computer; you understand and agree that such content that is submitted to a feedback page, will be deemed non-confidential; and you grant to Amgen the irrevocable right to use, copy, modify, publish, perform, transmit and display such content via any media in accordance with this User Agreement, and waive any moral rights you may have in such content. Subject to all applicable federal laws, Amgen shall be free to use such content, including any ideas, concepts, know-how, or techniques contained in such content, for any reason whatsoever.
All Amgen trademarks are the exclusive property of Amgen. Unauthorized use of any Amgen trademark, service mark or logo may be a violation of federal and state trademark laws.
This Website is protected by Canada's and foreign copyright laws. Except for your informational, personal, non-commercial use as authorized above, you may not modify, reproduce or distribute the design or layout of the Website, or individual sections of the design or layout of the Website or Amgen logos without Amgen's written permission.
Information, News and Press Releases
The Website contains information, news and/or press releases about Amgen. While this information was believed to be accurate as of the date it was prepared, Amgen disclaims any duty or obligation to update this information, news or any press releases. Information about companies other than Amgen contained in the news, press releases or otherwise, should not be relied upon as being provided or endorsed by Amgen.
This Amgen Website may contain links to Websites operated by other parties. The linked sites are not under the control of Amgen, and Amgen is not responsible for the content available on any other Internet sites linked to this Website. Such links do not imply Amgen's endorsement of material on any other site and Amgen disclaims all liability with regard to your access to such linked Websites. Amgen provides links to other Internet sites as a convenience to users, and access to any other Internet sites linked to this Website is at your own risk.
Unless otherwise set forth in a written agreement between you and Amgen, you must adhere to Amgen's linking policy as follows: (i) any link to the Website must be a text only link clearly marked "Amgen WEBSITE," (ii) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with Amgen's names and trademarks, (iii) the link must "point" to one of the specific URLs listed below:
and not to other pages within the Website, (iv) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with Amgen, (v) when selected by a user, the link must display the Website on full-screen and not within a "frame" on the linking Website, and (vi) Amgen reserves the right to revoke its consent to the link at any time and in its sole discretion.
This Website may require you to register or obtain a password prior to permitting access to the Website or certain services available on this site. You are responsible for maintaining the confidentiality of your registration information and password, and for all uses of your password, whether or not authorized by you.
Location, Governing Law and Arbitration
This Website is operated by Amgen from its offices in California, USA. The law of the State of California shall govern these terms and conditions, without reference to its choice of law rules. Amgen makes no representation that the information in the Website is appropriate or available for use in other locations, and access to this Website from territories where the content of this Website may be illegal is prohibited. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Any controversy or claim arising under or related to this User Agreement or Amgen's products and/or services shall be settled by binding arbitration in accordance with the commercial rules of arbitration of the American Arbitration Association. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Los Angeles, California, and judgment on the arbitration award may be entered by any court of competent jurisdiction. Either you or Amgen may seek any interim or preliminary relief from a court of competent jurisdiction in Los Angeles County, California, necessary to protect the rights or property of you or Amgen pending the completion of arbitration.
Violations and Additional Policies
Use of Information
Amgen reserves the right, and you authorize Amgen, to the use and assignment of all information regarding your use of this Website and all information provided by you in any manner consistent with this User Agreement and applicable federal law.
This Website may include statements concerning Amgen's operations, prospects, strategies, financial condition, future economic performance and demand for Amgen's products or services, as well as its intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on the Website, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward looking statements. The Website and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of Amgen's securities-related filings or documents.
BY ACCESSING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS WEBSITE'S USER AGREEMENT AND UNDERSTAND AND AGREE TO IT.